CAP
Client Assistance Program
The Client Assistance Program (CAP) is a free resource that supports people with disabilities in understanding their rights and getting the help they need from services like Vocational Rehabilitation (VR), independent living programs, and other supports available under the Rehabilitation Act of 1973.
Who we help
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Individuals with physical, mental, or sensory disabilities.
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People seeking or receiving VR services.
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Individuals who feel their rights have been violated in the rehabilitation process.
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Know your stuff.
- Right to Informed Choice
- Right to Participate in Planning
- Right to Understand Your Services
- Right to Understand Your Services
- Right to Confidentiality
- Right to Reasonable
Accommodations
- Right to File a Complaint or Appeal
- Right to Advocate Representation
- Right to Timely Services
- Right to Freedom from Discrimination- Provide Accurate Information
- Be Honest and Open
- Participate Actively and Stay Engaged in the Process
- Keep Communication Open and Respectful
- Respect the Advocacy Process
- Follow Through on Agreed Actions
- Maintain Respectful Behavior
- Be Patient and Realistic
- Maintain Confidentiality When Appropriate
